Bayless Electric Privacy Policy

This Bayless Electric Privacy Policy explains how we collect, use, protect, and share information provided by customers and website visitors through our website, service requests, phone calls, email, text messaging, and other interactions with our business.

Effective Date: August 27, 2026

Bayless Electric LLC (“Bayless Electric,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes the types of information we may collect and how that information may be used in connection with our electrical services and customer communications.

Information We Collect

We may collect information that you voluntarily provide to Bayless Electric, including:

• Name
• Phone number
• Email address
• Service or property address
• Information about your electrical service needs or project
• Appointment and service history
• Photos or other information you provide related to a project
• Communications between you and Bayless Electric, including text messages

We may also collect limited technical or website usage information through analytics, cookies, or similar technologies used to operate and improve our website.

How We Use Your Information

Bayless Electric may use customer information to:

• Respond to service inquiries
• Prepare estimates and quotes
• Schedule and manage appointments
• Communicate about upcoming or ongoing electrical work
• Send appointment confirmations and reminders
• Provide technician arrival or scheduling updates
• Send estimates, invoices, payment information, or service-related notices
• Respond to customer questions
• Maintain records related to customer projects and services
• Improve our website, services, and customer experience

Text Messaging and SMS Communications

Customers who provide their mobile phone number and consent to text communication may receive service-related text messages from Bayless Electric.

Messages may include:

• Appointment confirmations and reminders
• Scheduling changes
• Technician arrival notifications
• Project or service updates
• Estimate or invoice information
• Payment reminders
• Responses to customer questions

Message frequency varies depending on your service relationship, appointment activity, and communications with Bayless Electric. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Bayless Electric at (206) 708-3105.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties for their marketing or promotional purposes.

How We Share Information

Bayless Electric does not sell customer personal information.

We may share information with trusted service providers that assist us in operating our business, such as scheduling and customer management platforms, payment processors, website providers, communications providers, or other vendors necessary to provide services to our customers.

These service providers may receive only the information reasonably necessary to perform services on our behalf.

The sharing described above does not include text messaging originator opt-in data or consent for third-party marketing or promotional purposes.

Legal Requirements

Bayless Electric may disclose information when required by law, legal process, regulation, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Bayless Electric, our customers, or others.

Data Protection

We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. While no electronic system can be guaranteed to be completely secure, Bayless Electric takes reasonable steps to safeguard the information entrusted to us.

Your Choices and Rights

You may contact Bayless Electric to:

• Ask what personal information we maintain about you
• Correct or update your information
• Request deletion of information where appropriate
• Opt out of text messaging
• Ask questions about how your information is used

Certain information may need to be retained for legitimate business, accounting, warranty, contractual, legal, or regulatory purposes.

Third-Party Services

Our website and business operations may use third-party services, including customer management, scheduling, payment processing, website analytics, communications, and other business tools. These third parties may maintain their own privacy policies governing their services.

Website Analytics and Cookies

Our website may use cookies, analytics tools, and similar technologies to understand website usage, improve functionality, and evaluate how visitors interact with our website. You may be able to control cookies through your browser settings.

Changes to This Privacy Policy

Bayless Electric may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. Updates will be posted on this page with a revised Effective Date.

Terms and Conditions

Use of Bayless Electric services is also subject to our Terms and Conditions.